Lienm-logo

Chinese website

Consult Experts
Cosmetics
Skincare
Cleaning supplies
Paste
Makeup
Aerosol spray
Water Treatment Machine
Cleaning Machine
Energy systems
Storage Tank

FAQs

Have questions? Find answers about our cosmetic equipment, services, and more in our FAQ section. We're here to help!

Table of Contents

General

What industries does LIENM serve?

LIENM primarily serves the cosmetics and fragrance industries, providing high-quality manufacturing, filling, and packaging solutions for products such as skincare, perfumes, lotions, and other personal care items.

 

How can I contact LIENM for inquiries or support?

You can contact us by phone at 020-86021869. Alternatively, you can use our website's contact form for any inquiries or requests.

 

What makes LIENM different from other equipment suppliers?

LIENM is a leading supplier of one-stop solutions for cosmetics and fragrance production and filling equipment. We specialize in providing turnkey services, delivering high-quality, customized equipment tailored to meet the specific needs of each client. Our commitment to superior customer service and ongoing technical support sets us apart from other equipment suppliers, ensuring a seamless experience from design to production.

 

Products

What types of equipment does LIENM manufacture?

LIENM manufactures a wide range of equipment, including vacuum homogenizing emulsifiers, storage tanks, water treatment RO systems, filling machines, and packaging machines, designed for the cosmetics and fragrance industries.

Are your products compatible with various types of cosmetics and fragrances?

Yes, our equipment is designed to be highly versatile, ensuring compatibility with a wide range of cosmetics, skincare, and fragrance products. Whether it's a liquid, cream, lotion, or gel, our machines are engineered to handle different formulations and viscosities.

Customization

Can LIENM customize equipment for my specific needs?

Yes, we offer customization options for most of our equipment. We can modify sizes, features, and functionalities based on your production requirements, ensuring our machines align perfectly with your operations.

How do I request customized equipment?

To request customization, please contact our sales team at 020-86021869 with your specific requirements. We will work with you to understand your needs and provide a tailored solution.

Service

What services do you provide after purchasing equipment?

We offer comprehensive after-sales services, including installation, training, maintenance, and technical support. Our engineers are available to assist you with any troubleshooting or adjustments required during operation.

Do you offer installation and training services?

Yes, we provide on-site installation and training for all of our equipment. Our engineers will ensure your team is fully trained to operate the equipment efficiently and safely.

How do I request technical support for equipment issues?

For technical support, please reach out to us at 020-86021869. You can also contact us via our website’s support portal for faster assistance.

Payment

What are the payment terms for LIENM equipment?

Our standard payment terms require a 40% deposit upon order confirmation and the remaining 60% before shipment. Custom orders may have different payment terms, which will be outlined in your contract.

 

What payment methods do you accept?

We accept a variety of payment methods, including T/T (bank transfer), L/C (letter of credit), and PayPal. For large orders, we recommend using T/T or L/C to ensure security and convenience.

Shipping

What is the lead time for receiving equipment after placing an order?

The lead time is typically 30 working days after receiving a 40% deposit. However, the exact delivery time may vary based on the complexity of the equipment and order size.

 

Do you ship internationally?

Yes, we provide international shipping to most countries. We work with reliable shipping partners to ensure timely and secure delivery of our equipment worldwide.

 

 

Can I track my order during shipping?

Yes, once your order has been shipped, we will provide you with a tracking number so you can monitor the status of your shipment. We will keep you updated on the estimated delivery date.

 

 

What shipping methods do you offer?

We offer various shipping methods, including air freight, sea freight, and express courier services, depending on the size, weight, and urgency of the order.

 

Speak to Our Experts Today

*We respect your confidentiality and all information is protected.
One-Stop Cosmetic Filling Machine Manufacturer
Inquiry Now